We understand that Social Media is constantly evolving and we also understand that you need a platform that quickly implements powerful campaigns on this shifting landscape. We'll help create a social commerce strategy that works for you, consult and assist in your design process, focus on a seamless integration, and then test, launch, and help you to optimize your campaigns for maximum impact. We'll help you find your social media niche and double down on it. We have over 50 years combined experience in social strategy and our knowledge base will help you maximize your social potential to grow revenue and brand value.
We value the success of our clients above all else. We understand that every client has unique needs and concerns. For this reason we, assign a dedicated Client Success Manager, Integration Architect, and Social Media Manager to every client to deliver the highest level of customer service possible. Not only do we work with you along every step of the implementation but we continue to be at your service to ensure you reach your maximum social potential.
The Client Success Manager will guide you through the implementation process, present you with best practices, and will be on-call to assist you with any questions or concerns that you may have. They will work directly with the Integration Architect and Social Media Manager in making sure you're completely satisfied and that your social campaigns are succeeding. If you have any questions, this is your primary point of contact at Social Annex.
We understand that IT is difficult, that's why we've created a completely managed and hosted solution. Regardless, an Integration Architect will be assigned to your account and will work directly with your IT team in implementing Social Annex. From testing to resolutions, this individual is here to help you make it happen. We provide 24/7 service to assist you with your needs.
We pride ourselves in being thought leaders within the realm of Social Media marketing. Our Social Media Manager is here to assist you in assessing campaign success, keep you up to date with Social Media innovations and giving you actionable feedback on your campaigns. This individual will cater to your specific needs by creating a custom strategy around them. We use our first hand experience and research to help you maximize the effectiveness of your social investment.